In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 17:00 PDT
Scheduled - Smartt's RDU virtual infrastructure will be upgraded during this maintenance period.Client servers and services will not be affected.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 17:00 PDT
Scheduled - We will be installing updates on all RDU compliance servers at this time. Minimal downtime is expected.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 17:00 PDT
Scheduled - We will be installing updates on our core Linux servers during this period - there will be a temporary outage on all servers. Downtime will be minimized as much as possible.

About This Site

Welcome to the Smartt Status Page. Here you will find information on the current and historical status of our Services, Scheduled Maintenance and Unplanned Outage, both listed as Past Incidents.

Notification:

The Uptime Information for each Service is updated in real-time by our monitors and by our incident response team during unplanned outages. The Planned Maintenance and Past Incident section is updated manually.

Planned Maintenance:

We provide clients 5 business days notice for regularly scheduled and planned maintenance which impacts Service Uptime. In some rare instances, unscheduled maintenance must occur to maintain Service levels in which case we provide clients as much notification as possible.

When there is no Service Uptime impact during a maintenance, a notification is posted up to same business day of the scheduled maintenance.

Unplanned Outage:

In the event of an Unplanned Outage:

1. All updates will be provided on this page and clients will receive automatic notification if they have subscribed to the impacted Service
2. Smartt will post an Incident Postmortem which includes a RCA (Root Cause Analysis) and any actions we are taking to mitigate future events

Subscription:

You can subscribe to specific Service Uptime notifications, Service Maintenance or Unplanned Outages by clicking on the "Subscribe to Updates" button.

Internet Connectivity ? Operational
90 days ago
100.0 % uptime
Today
BBY Primary Internet Backbone ? Operational
90 days ago
100.0 % uptime
Today
BBY Secondary Internet Backbone ? Operational
90 days ago
100.0 % uptime
Today
RDU Internet Backbone ? Operational
90 days ago
100.0 % uptime
Today
Fiber ? Operational
90 days ago
100.0 % uptime
Today
DSL ? Operational
90 days ago
100.0 % uptime
Today
Cable ? Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Under Maintenance
90 days ago
100.0 % uptime
Today
BBY Network Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
RDU Network Infrastructure ? Under Maintenance
90 days ago
100.0 % uptime
Today
VPS & VPC ? Under Maintenance
90 days ago
100.0 % uptime
Today
RDU Virtual Cluster ? Under Maintenance
90 days ago
100.0 % uptime
Today
BBY Virtual Cluster ? Operational
90 days ago
100.0 % uptime
Today
Shared Hosting Operational
90 days ago
99.98 % uptime
Today
cPanel ? Operational
90 days ago
100.0 % uptime
Today
Plesk ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
MagicMail ? Operational
90 days ago
99.92 % uptime
Today
Microsoft Exchange ? Operational
90 days ago
100.0 % uptime
Today
Cart32 Hosting Operational
90 days ago
100.0 % uptime
Today
Service Desk & Client Support ? Operational
90 days ago
99.9 % uptime
Today
Smartt.com Website ? Operational
90 days ago
99.61 % uptime
Today
Telephone Services ? Operational
90 days ago
100.0 % uptime
Today
Ticketing & Support System ? Operational
90 days ago
100.0 % uptime
Today
Client Password Management System ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CentOS kernel updates Jun 26, 22:00-23:00 PDT
Scheduled package updates and reboots for CentOS Servers. Minimal downtime is expected.
Posted on Jun 25, 00:51 PDT
Past Incidents
Jun 25, 2022
Completed - The scheduled maintenance has been completed.
Jun 25, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 01:00 PDT
Scheduled - TELUS needs to perform a card replacement change activity on the infrastructure that impacts services. The activity is needed due to a break/fix event.

This outage could occur at any time during the window and last for periods of up to 30 Minutes per service
- Please note that services without a redundant connection will experience a loss of service during the maintenance window above
- The services with a redundant connection will experience reconvergence hits rather than interruption to service.

Jun 24, 14:37 PDT
Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.

Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.

Jun 11, 2022

No incidents reported.