All Systems Operational

About This Site

Welcome to the Smartt Status Page. Here you will find information on the current and historical status of our Services, Scheduled Maintenance and Unplanned Outage, both listed as Past Incidents.

Notification:

The Uptime Information for each Service is updated in real-time by our monitors and by our incident response team during unplanned outages. The Planned Maintenance and Past Incident section is updated manually.

Planned Maintenance:

We provide clients 5 business days notice for regularly scheduled and planned maintenance which impacts Service Uptime. In some rare instances, unscheduled maintenance must occur to maintain Service levels in which case we provide clients as much notification as possible.

When there is no Service Uptime impact during a maintenance, a notification is posted up to same business day of the scheduled maintenance.

Unplanned Outage:

In the event of an Unplanned Outage:

1. All updates will be provided on this page and clients will receive automatic notification if they have subscribed to the impacted Service
2. Smartt will post an Incident Postmortem which includes a RCA (Root Cause Analysis) and any actions we are taking to mitigate future events

Subscription:

You can subscribe to specific Service Uptime notifications, Service Maintenance or Unplanned Outages by clicking on the "Subscribe to Updates" button.

Internet Connectivity ? Operational
90 days ago
99.99 % uptime
Today
BBY Primary Internet Backbone ? Operational
90 days ago
99.97 % uptime
Today
BBY Secondary Internet Backbone ? Operational
90 days ago
100.0 % uptime
Today
RDU Internet Backbone ? Operational
90 days ago
100.0 % uptime
Today
Fiber ? Operational
90 days ago
100.0 % uptime
Today
DSL ? Operational
90 days ago
100.0 % uptime
Today
Cable ? Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
BBY Network Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
RDU Network Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
VPS & VPC ? Operational
90 days ago
100.0 % uptime
Today
RDU Virtual Cluster ? Operational
90 days ago
100.0 % uptime
Today
BBY Virtual Cluster ? Operational
90 days ago
100.0 % uptime
Today
Shared Hosting Operational
90 days ago
99.99 % uptime
Today
cPanel ? Operational
90 days ago
99.98 % uptime
Today
Plesk ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
99.99 % uptime
Today
MagicMail ? Operational
90 days ago
99.99 % uptime
Today
Microsoft Exchange ? Operational
90 days ago
100.0 % uptime
Today
Cart32 Hosting Operational
90 days ago
100.0 % uptime
Today
Service Desk & Client Support ? Operational
90 days ago
99.9 % uptime
Today
Smartt.com Website ? Operational
90 days ago
99.61 % uptime
Today
Telephone Services ? Operational
90 days ago
100.0 % uptime
Today
Ticketing & Support System ? Operational
90 days ago
100.0 % uptime
Today
Client Password Management System ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 29, 2022
Completed - The scheduled maintenance has been completed.
May 29, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 17:00 PDT
Scheduled - Smartt's RDU virtual infrastructure will be upgraded during this maintenance period.Client servers and services will not be affected.
May 26, 04:34 PDT
May 28, 2022
Completed - The scheduled maintenance has been completed.
May 28, 21:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 17:00 PDT
Scheduled - We will be installing updates on all RDU compliance servers at this time. Minimal downtime is expected.
May 13, 01:27 PDT
May 27, 2022

No incidents reported.

May 26, 2022

No incidents reported.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022
Completed - The scheduled maintenance has been completed.
May 22, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 22:30 PDT
Scheduled - We will be upgrading memory on our SpamExperts local cloud , during this period - Client services will not be affected.
May 21, 11:08 PDT
Completed - The scheduled maintenance has been completed.
May 22, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 17:00 PDT
Scheduled - Smartt's RDU virtual infrastructure will be upgraded during this maintenance period.Client servers and services will not be affected.
May 13, 00:44 PDT
May 21, 2022
Completed - The scheduled maintenance has been completed.
May 21, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 17:01 PDT
Scheduled - We will be installing updates on our core Linux servers during this period - there will be a temporary outage on all servers. Downtime will be minimized as much as possible.
May 13, 00:38 PDT
Completed - The scheduled maintenance has been completed.
May 21, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 17:00 PDT
Scheduled - Smartt's BBY virtual infrastructure will be upgraded during this maintenance period.Client servers and services will not be affected.
May 18, 18:38 PDT
May 20, 2022
May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.