[Smartt]-Connectivity--Bridge ADSL Network Maintenance
Scheduled Maintenance Report for Smartt
Completed
The scheduled maintenance has been completed.
Posted Mar 10, 2023 - 22:15 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 10, 2023 - 22:00 PST
Update
We will be undergoing scheduled maintenance during this time.
Posted Mar 07, 2023 - 10:37 PST
Scheduled
Dear Valued Client,

This e-mail contains information on an important service maintenance window regarding your Bridge ADSL services with Smartt.

Summary: Smartt will be performing a planned Bridge ADSL network maintenance.
Timeline: The maintenance will begin on March 10 and will last for approximately 15 mins from 22:00 to 22:15 PT. 
 
In the event of a prolonged service interruption exceeding 5 minutes, we will be providing email notices via our mass emailing system.
 
Smartt’s technical support line will be operating as normal business hours during this period, so you can contact our team directly by selecting option 1 to leave a voicemail or send an email to support@smartt.com for assistance. Additional staff have been mobilized to provide support as needed.

These planned maintenance tasks are required to improve the network integrity and a follow up measure to the last outage occurred on Feb 15, 2023.


Thank you for choosing Smartt as your digital services provider. We look forward to deepening our relationship with you and aligning our thinking, strategy and technical expertise to serve your needs.

Have a wonderful day!

Telephone: +1 604 473 9700 or Toll free: +1 888 407 6937
E-mail: support@smartt.com
Online support portal: https://support.smartt.com/

Our office hours are Monday to Friday, 05:00 PT to 17:00 PT.
Posted Mar 07, 2023 - 10:37 PST
This scheduled maintenance affected: Internet Connectivity (DSL).