Ticketing System Maintenance

Scheduled for Oct 17, 00:30 - 02:30 PDT

Scheduled

Smartt’s Helpdesk (support.smartt.com) will undergo scheduled maintenance and system upgrades on October 17, from 12:30 AM to 2:30 AM Pacific Time (PT).

During this maintenance window, ticket imports will be temporarily paused. Any pending tickets will be imported after the upgrade is completed.

No data loss is expected during this maintenance.

Posted Oct 14, 2026 - 23:03 PDT

This scheduled maintenance affects: Service Desk & Client Support (Ticketing & Support System).