Ticketing System Maintenance

Scheduled Maintenance Report for Smartt

Completed

The scheduled maintenance has been completed.

Posted Jul 18, 2026 - 01:30 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 18, 2026 - 01:00 PDT

Scheduled

Smartt's Helpdesk (support.smartt.com) will undergo system maintenance and upgrades on July 18 from 1:00 AM to 1:30 AM PT. During this maintenance window, ticket imports will be temporarily paused and will be imported after the upgrade. No data loss is expected.

Posted Jul 17, 2026 - 05:40 PDT

This scheduled maintenance affected: Service Desk & Client Support (Ticketing & Support System).