Service Disruption - Email deliverability

Incident Report for Smartt

Monitoring

Emails are being delivered successfully. We are monitoring the service.

Posted Oct 12, 2026 - 07:07 PDT

Identified

The team has identified the root cause of the issue and is working on a fix

Posted Oct 12, 2026 - 04:43 PDT

Update

The team is still investigating the issue.

Posted Oct 11, 2026 - 22:23 PDT

Investigating

We are currently experiencing an issue with email deliverability to our shared hosting email service. We are working with the support team to identify the cause and implement a solution.

Affected services: Incoming Email

Posted Oct 11, 2026 - 21:10 PDT

This incident affects: Shared Hosting (MagicMail).